Acquisitions Specialist – Service Focused with Sales Opportunity
Linda MacDonald State Farm
2645 Cleveland Ave NW
Canton, OH 44709-3301
Full-Time | In-Office

Deliver Great Service. Build Relationships. Grow Into Sales.

Linda MacDonald State Farm is seeking a service-driven Acquisitions Specialist who enjoys helping people, building relationships, and is open to growing into a sales-focused role. This position is ideal for someone who leads with customer care, communicates effectively, and can identify opportunities to recommend additional coverage when it benefits the customer.

If you are customer-focused, organized, and motivated to grow within the insurance industry, this is an excellent opportunity to build a long-term career in a supportive agency environment.

Licensing Requirement (Job Contingent)

This position is contingent upon obtaining required insurance licenses.

• Property & Casualty license must be obtained prior to your Day 1 start (full support provided)
 • Life & Health license must be obtained within 90 days of your start date
 • We provide guidance, resources, and support to help you successfully complete the licensing process

Role Overview

As an Acquisitions Specialist, you will focus on customer interaction, outreach, and relationship-building, while supporting agency growth through thoughtful, needs-based conversations. This role starts with a strong service foundation and includes the opportunity to develop sales skills over time.

Success in this role is measured by customer engagement, activity, and contribution to both service and growth initiatives.

Key Responsibilities

Engage with prospective and existing customers through calls, emails, and outreach

Provide a positive, helpful customer experience in every interaction

Build and maintain relationships to support long-term retention and trust

Follow up on leads, referrals, and marketing opportunities

Assist in identifying customer needs and recommending solutions when appropriate

Schedule appointments and support agency growth initiatives

Maintain accurate records of customer interactions and activity

Collaborate with team members to support office goals and customer satisfaction

Ensure compliance with agency standards and applicable regulations

Qualifications

Strong customer service mindset with excellent communication skills

Ability to build relationships and establish trust quickly

Organized and detail-oriented with strong multitasking abilities

Comfortable engaging in conversations and learning sales skills

Positive, team-oriented attitude

Ability to work in a fast-paced environment

Prior customer service, outreach, or sales experience preferred

Ability to meet licensing requirements outlined above

What We Offer

Competitive base salary plus performance-based incentives

Full support through the licensing process

Ongoing training and professional development

A collaborative, service-focused team environment

Opportunities to grow into a sales-focused role within the agency

Equal Opportunity Employer

Linda MacDonald State Farm is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Ready to Start a Career with Growth Potential?

If you enjoy helping people, building relationships, and are interested in growing into a sales role, apply today to join Linda MacDonald State Farm.